Refund Protection

Proactively decrease costly subscription refunds

Configure refund logic and submit relevant usage data to Apple, helping reduce unnecessary refunds and protect recurring revenue.

Overview Refund Protection
Overview

Loss prevention for in-app purchases

By configuring your preferences and sending context to Apple, you can gain a level of control over the refund process and minimize financial losses due to unwarranted refund requests.

Key capabilities

Use platform settings and data submission to influence refund outcomes and protect your revenue.

Tell Apple how to handle refunds

Configure settings to inform Apple whether you generally wish to grant, decline, or let them decide on refund requests.

Submit data for refund requests

Inform Apple that you wish to submit contextual usage data to help them make an informed decision on each refund.

Decrease costly refunds

Proactively influence the refund rate for specific products or service types, minimizing financial losses.

Turn on revenue tracking

Easily activate this feature once your core revenue tracking and in-app purchases are configured with Superwall.

Safeguard net revenue

Minimize the erosion of net proceeds by influencing platform-based refund decisions with context.

Overview Enterprise

Reduced revenue loss

Directly decrease the percentage of revenue lost to refunds, immediately boosting your bottom line and revenue retention rate.

Consistent, high-quality purchase UX

Fair dispute resolution

Ensure that refund requests are handled fairly based on whether the service (e.g., a credit-based system) was actually provided and used by the customer.

Automated platform compliance

Automated platform compliance

Simplify the process of submitting the necessary data and configuration settings required by platform refund mechanisms.

Testimonials

Customer success stories

Discover leading apps who are already using Superwall to improve customer experience and make managing monetization a breeze.

Targeting unsubscribed users with additional trial offer increased trial start by 240% and proceeds per user by 97%

Luke Longworth

Growth Product Manager, Unscripted

Visual paywall showing app feature previews significantly outperformed text-based paywalls

Shane Duggan

Founder, Unchaind

Single page paywall surprisingly outperformed multi-page paywall with huge increase in yearly trial starts

Josh Rozin

Cofounder, Stompers

Three-step Duolingo-style paywall showcasing app features significantly outperformed checkbox-style paywall

Riccardo Oliva

Co-founder, Speak4Me

Testing $44.99 vs $59.99 annual pricing showed lower price increased revenue per user by 10%

Tyler Ma

CTO, SellRaze

Switching from Freemium Paywall with Rewarded Ad to Superwall increased conversion from 0.08% to 1.2% and revenue by 158%

Aman Kumar

CEO, Ryn VPN

Strategic two-paywall onboarding approach boosted conversions by making subscription decisions more intentional

Pablo Ramon Sanchez Chisvert

Product Manager, Rizz God

Testing 3 subscription duration options vs 2 options significantly increased conversion metrics across the board

Braden Smith

Founder, Rash ID

Testing price increase from $6.99 to $9.99 significantly increased proceeds per user

Eyal Cohen

CEO, PropGPT

Adding annual plan with 60% discount alongside monthly plan increased proceeds per user by 80% and trial conversion by 22%

Martín Muñoz

Owner, Preu AI

Testing optimal pricing tiers significantly increased revenue per user

Matt Kryvashein

CMP, Planner 5D

Timeline style paywall vastly outperformed traditional paywalls, increasing LTV by 50%

Jake Aronskind

Founder, Pepper

Testing offer paywall on transaction fail increased conversion rate significantly

Allah Nawaz Qadir

Developer, Omni: AI Video Generator

Testing opt-in trial options vs default trial offerings increased trial conversion rate by 10%

Eoin Lyons

Chief Revenue Officer, Linearity Curve

Context-specific paywalls personalized to user journey increased conversion rates significantly

nikunj goyani

owner, JOURNEYSTAMP - GPS MAP CAMERA

Targeted paywalls for specific demographics significantly increased conversion rates and grew MRR substantially in just 30 days

Stefan Bokarev

Founder, Flirt AI

Testing introductory offers increased conversions by 20% through constant A/B testing enabled by Superwall

Sina Sinry

Founder, Flibbo: Ask AI chat Assistant

Country-specific localized paywalls significantly increased trial start rates compared to generic global versions

Yasarcan Kasal

Founder, Daily Horoscope - Astrology

Testing price optimization showed that overall proceeds per user increased significantly despite lower conversion rates

Aris Tyros

Founder, BuyBye - Save Money

Testing subscription plan durations significantly increased ARPU compared to our original paywall

Jisong Liu

CEO, BeFreed

Offering users the option to extend the free trial to 30 days increased our CVR to trial by 7%

Kai Koch

Founder, Ahead App

The visual editor and A/B testing capabilities allowed us to optimize our paywall without any developer time. Our conversion rates improved by 180% in just 3 weeks.

Michael Rodriguez

Product Manager, MediMind

Superwall transformed our subscription business. The A/B testing capabilities and real-time analytics helped us optimize our conversion rates by over 200%.

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Sarah Chen

Head of Growth, FitTrack Pro

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Ready to say goodbye to subscription management headaches?